Common Product Mistakes That Lead to App Store Rejection for Under-18 Software

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A frequent error in software aimed at under-18s is treating age as an unverified form field, which leaves downstream consent and data handling resting on unreliable information. Teams also often retrofit a parental branch late in development, and the resulting seams signal to reviewers that the consent design was not carefully considered. Safeguarding reporting routes are another weak point: a button without a named responsible person, response time, and record does not function as a real channel. The article further notes that consent records often fail to show which consent model applied to which account and when it changed, and that app store rules from Apple and Google require declared ratings, data disclosures, and screenshots to match the actual product. Products that pass review typically offer age assurance, track consent history, maintain a named safeguarding contact, and present a listing that accurately reflects the app.

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