Car owner to receive nearly 11 lakh rupee refund over diesel particulate filter issue
The National Consumer Disputes Redressal Commission has ordered a car manufacturer to refund a customer approximately 10.99 lakh rupees. The case concerned a defect in the diesel particulate filter of a BS6-compliant vehicle purchased in 2020. The consumer faced repeated malfunctions with the emissions control system despite repairs. The commission ruled in the consumer's favor, citing a failure to resolve the inherent defect.
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