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Build a Typed AI Support Triage Feature in .NET 10 Using IChatClient

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The article shows how to add a basic AI feature to a .NET 10 app without a vector database or agent framework, relying on the IChatClient interface. It walks through creating a minimal API project and installing the Microsoft.Extensions.AI packages along with the OpenAI adapter. The author recommends storing API keys in user secrets and registering the chat client once through dependency injection. A support ticket triage endpoint is built that returns a typed C# result containing a category, priority enum, and summary. The piece also covers streaming reply drafts and swapping models with a single change.

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