Bengaluru commission orders British Airways to pay compensation over stranded passenger

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A consumer commission in Bengaluru ruled in favour of a passenger who was denied a boarding pass after her flight was cancelled and rerouted. She was left stranded at Heathrow Airport in London. British Airways claimed she was a no-show, but the airline provided no proof to support that assertion. The commission directed the airline to refund the ticket fare, pay compensation, and cover litigation costs. The airline has been given 30 days to comply with the order.

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