Audit reveals if teams actually trust and use their internal wikis

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A practical method for auditing a team's internal knowledge base is proposed. It involves having team members search the wiki for recent operational questions using their own natural language. The test measures whether users can not only find an answer but also trust it enough to act on it without verification. This assessment aims to identify gaps in findability, clarity, and perceived accuracy before considering platform changes. The process includes creating a test set of real questions and observing user behavior during timed searches.

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