Amazon to enforce AI-driven warehouse staffing decisions by 2026

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Amazon is piloting software designed to autonomously determine staffing levels at its warehouses, reducing reliance on human managers. However, internal documents and Slack communications obtained by Business Insider reveal that managers have been overriding, disabling, and circumventing the algorithm. Critics within the company argue the software misreads actual floor conditions and recommends workforce cuts that are impractical. Amazon plans to tighten enforcement of the AI system by 2026, significantly restricting how much managers can deviate from its recommendations.

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