Amazon order emails now hide product names, show only vague categories

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Amazon customers began noticing earlier this summer that their order confirmation emails no longer display specific product names. Instead, the emails show only broad category labels such as 'Beauty item' or 'Hardware item,' along with generic clip art illustrations. Shoppers have shared multiple examples of these vague notifications on social media, highlighting how little useful information the emails now contain. To find out exactly what they ordered, customers must leave their inbox and log into Amazon's website directly. Amazon has not publicly explained the reason behind this change to its order communication format.

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