Amazon blocks Meta's Muse AI agent over privacy and unauthorized access concerns

Amazon has blocked Meta's Muse AI agent from making purchases on its platform on behalf of users, GeekWire reported. A popup message began appearing for Muse users on Sunday, stating that unauthorized AI agent access violates Amazon's Conditions of Use. Meta reportedly did not inform Amazon before Muse began accessing its store. Amazon raised privacy and security concerns, citing that Muse failed to identify itself while browsing and appeared to capture customer credentials. The dispute highlights growing tensions around third-party AI agents conducting transactions on major e-commerce platforms without prior authorization.