AI Workflow Automation: What Should Stay Deterministic and What AI Should Handle
Adding a model to a business process is easy. Turning that model call into a production workflow is the harder engineering problem. A model can classify a request, extract fields from a document, summarize a case, or suggest a response. But it does not automatically know: which user is allowed to initiate the action; which database record is authoritative; whether a missing field should block the process; who owns the next step; what should happen when two systems disagree; or whether an output is safe to accept without review. Those are application and workflow concerns.
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