AI Receptionist Trial at 3 Dental Clinics Books 20–30 Extra Hours Monthly
A developer deployed an AI voice assistant called DenixLabs across three dental clinics in Bulgaria to handle missed and after-hours patient calls. Over a thousand real patient conversations were handled, with each clinic gaining roughly 20 to 30 additional booked hours per month. The system integrates with existing phone lines and clinic schedules, routing calls or booking appointments based on each specialist's availability and service type. A key insight from the project was that missed calls — especially during busy hours, lunch, evenings, and weekends — represent an invisible revenue leak that standard clinic software never captures. No staff were displaced; instead, receptionists were freed from phone interruptions while patients reached by the clinic 24/7.
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